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Maybe a seemingly short drop cracked your glass screen in a million places, or your phone went for an untimely swim. When it comes to an Apple mobile device, it seems like everyone has a horror story. iPhone, iPad, and iPod – The unholy trinity of cracked screens Here’s what you need to know to make a decision on whether you should purchase AppleCare or AppleCare+. AppleCare+ offers accidental damage protection on top of the extended warranty and support for iPhone, iPad, and iPod. The standard AppleCare protection plan extends the warranty plan and phone support for Mac, Apple Displays, ands Apple TV. However, there are ways of extending your standard support and increasing its coverage through Apple’s AppleCare program. The standard warranty doesn’t cover non-Apple accessories, physical damage, or liquid damage to the device. While each product will be different, the warranty will usually cover the device itself and the Apple-branded accessories included in the packaging against workmanship or material defects. From the date of purchase, you’ll receive a one year limited warranty and 90 days of tech support over the phone. Pop culture has made us all fairly familiar with the Genius Bar and the modern aesthetic of the Apple Store, but there’s more to Apple support than the retail experience.Īpple’s core hardware products - Mac and Apple Display, iPad, iPhone, iPod, and Apple TV - are all covered by the same standard support plan. This is especially true for first-time Apple users. And, with big buys, there is often a question of just how you’ll be able to insure it. Need technical support or service for your Apple products? Here's a rundown on your Apple support options.įor most people, buying a new computer or a mobile device is a big purchase. AppleCare and AppleCare+: What you need to know